Refund & Return Policy

1. Virtual Goods

All purchases of virtual goods, including AI-generated designs, are final and non-refundable once the product has been delivered or downloaded.

• In the event of technical issues or errors with the delivered files, we will work with you to correct the issue or replace the product at no additional cost.

2. Subscription Services

Subscriptions for AI-generated design plans (e.g., monthly, quarterly, or annual plans) are non-refundable once the subscription period has started.

• If you experience issues with your subscription or service, please contact our support team for assistance.

• You may cancel your subscription at any time, and it will remain active until the end of the current billing period.

3. Enterprise Plans

Due to the tailored nature of Enterprise subscriptions, refunds are not available once the service has been initiated.

• If there are performance issues or unmet service agreements, we will work to resolve the matter promptly to ensure satisfaction.

4. Exceptions

Refunds may be considered on a case-by-case basis in the following circumstances:

• Duplicate payments or billing errors

• Failure to deliver services as promised

5. Contact Us

If you have questions or concerns regarding refunds or service quality, please reach out to our support team at [email protected].